North Carolina Technical Support

Live Remote Support: Your Support Your Way!

We make it easy!

Choose the way you would like to initiate support.
Over the years we have listened to our clients and implemented many ways to request support based on their needs.

If you have an idea let us know! Connect to us Now!

phone-support

1-800-399-2294

You're human, and your support should be too. Speak to a support team member on the phone now!

livemeeting

Click here

Live Online Meeting

Connect to a live meeting with your support team member!

remotesupporttool

Click here

Download the Remote Support Tool to enable your support team member to connect to your system remotely.

 

Create a Ticket

ticketby-portal

Submit ticket

Create and manage tickets via our secure online Help Desk Portal.

ticketby-email

Submit Ticket

Send an email to the Help Desk to create a ticket automatically and communicate with your team or any member.

ticketby-voicemail

1-800-399-2294

Dictate your issue straight to a voice mail ticket; a ticket will automatically be created. Call:

ticketby-fax

1-888-572-9058

Please call the number below and fax us the issue to create a ticket.

 

Support Documentation

Support Documentation

Are you looking for support documentation or other materials? Head over to our Downloads area and select the materials you are looking for and save them locally!

My Documents

Refer A Friend

Refer a Friend

Do you know someone who you think my benefit from our services? Let us know and we will get in touch with them!

Referral Sign Up